Moving FAQ & Expert Advice
Clear answers to your top questions about pricing, protection, and stress-free moving across Peterborough and Ontario.
What Our Customers Want to Know
💰 Quotes, Pricing & Transparency
How do you calculate your moving quotes?
Specifically, local moves are priced using a transparent hourly rate based on the size of the crew and trucks required. On the other hand, long-distance relocations are calculated using a fixed flat-rate quote that depends on total distance and inventory volume. Therefore, you never have to worry about unexpected surprises on your final invoice.
Are there any hidden fees or unmentioned surcharges?
Absolutely not. We guarantee complete transparency in every single estimate we provide. Consequently, items like fuel, basic equipment, furniture padding, and standard assembly are already wrapped into your initial quote. However, please make sure to inform us about extra challenges like broken elevators or heavy pianos so we can price them accurately upfront.
When is the best time to book my moving date?
Generally, we highly recommend booking your move at least 4 to 6 weeks in advance. In particular, weekends and the final days of the month fill up incredibly fast. Therefore, securing your slot early ensures you get your preferred timing without any logistical bottlenecks.
Do you require a deposit to secure a moving slot?
Yes, we require a small, refundable deposit to lock your moving trucks and crew into our central dispatch schedule. Additionally, this deposit protects your slot against last-minute calendar conflicts. As a result, you can plan your packing timeline with absolute peace of mind.
What forms of payment does SpeedyPack Movers accept?
For your convenience, we accept major credit cards, secure electronic bank transfers (E-transfers), and cash payments. Specifically, your deposit is handled safely online, and the remaining balance is processed smoothly right as the job finishes.
🛡️ Coverage, Protection & Trust
Is my furniture fully insured during the move?
Yes, we back every single transit project with our comprehensive $2 Million Commercial General Liability policy alongside dedicated Cargo Insurance. Furthermore, our crew maintains full WSIB safety compliance on every job site. Consequently, your physical building property and valuables are entirely insulated from risk.
How should I handle highly valuable or sentimental items?
First of all, we highly recommend transporting small, irreplaceable valuables like jewelry, passports, and prescriptions in your personal vehicle. Moreover, for larger high-value belongings, our crew can deploy specialized crates and custom wraps to guarantee maximum protection in the truck.
What is your policy regarding items damaged during transition?
Thankfully, damages are incredibly rare due to our rigorous safety protocols. However, if an accident does occur, you can simply file a report with our dedicated customer care desk within 24 hours. As a result, our claims department will swiftly coordinate repairs, replacements, or appropriate insurance settlements.
Can your team move specialty items like pianos or gun safes?
Yes, absolutely. Our elite crew is fully trained to handle heavy specialty items using heavy-duty dollies, ramps, and custom tailgates. Therefore, whether you need a piano safely navigated through tight hallways or a safe repositioned, we manage the weight safely without damaging your floors.
How do I know I am choosing a legitimate, reliable mover?
To ensure your safety, you should always check that a mover has verifiable physical addresses, valid commercial insurance, and a strong history of local reviews. Fortunately, SpeedyPack Movers is fully licensed, deeply trusted across Ontario, and maintains a perfect 5.0-star tracking record from local families.
🗺️ Moving Distance & Packing
Do you offer long-distance moving across Ontario?
Yes, we do. Our long-distance moving services are specifically designed to make cross-province relocations completely stress-free. Instead of treating your load as a shared freight delivery, we dedicate an entire truck exclusively to your inventory. Consequently, your belongings travel straight to your destination without any intermediate transfers.
What premium packing techniques do your teams use?
To prevent shifting, our moving teams use advanced cross-stacking and tight-locking structural placement techniques inside the truck. Additionally, we wrap every major piece of furniture in thick, clean fabric moving blankets and industrial stretch wrap. For this reason, your items remain perfectly stationary throughout the entire journey.
Can I pack my own boxes to save money?
Yes, you can certainly pack your own boxes to reduce your total investment. However, please ensure you use strong, professional-grade moving boxes rather than weak grocery store bags. Moreover, remember to tape the bottoms securely so that heavy items stay safely contained during transport.
Do you provide professional packing and unpacking services?
Yes, we provide full-service packing and unpacking support for clients who want a completely hands-off experience. Specifically, our crew will show up with premium boxes, paper, and bubble wrap to safely pack your entire kitchen, wardrobe, and fragile items within hours.
Can I order high-quality moving boxes and supplies directly from you?
Absolutely. We offer a complete selection of premium moving boxes, heavy-duty tape, and bubble packaging supplies. Best of all, when you order your supplies package directly through our client portal, our delivery trucks will drop them straight to your front door for free.
🐾 Stress-Free Prep & Partner Perks
How can I make my actual moving day completely stress-free?
First, pack an “Essentials Box” containing your immediate changes of clothes, toiletries, chargers, and basic tools. Secondly, clear all pathways and driveways before our trucks arrive at dawn. By doing this, our crew can load your items with maximum velocity while you relax with a warm cup of coffee.
What is the safest way to handle pets and animals during a move?
Generally, moving day can be quite loud and startling for dogs, cats, and small animals. Therefore, we highly recommend keeping your pets in a quiet, closed bathroom with their favorite toys, or dropping them off at a local pet care center for the afternoon. As a result, they stay completely safe from heavy foot traffic and swinging doors.
Are there any specific items that a moving truck cannot carry?
Yes, for legal safety reasons, we cannot transport hazardous or flammable items. For example, you must personally transport items like propane tanks, aerosol cans, loose paint, firearms, and open chemicals in your own vehicle.
Do you offer a specialized moving referral program?
Yes, we proudly run an exclusive moving referral program built for our corporate networks. Specifically, real estate agents, landlords, and property managers who partner with us get access to dedicated priority scheduling slots and custom discounts for their clients.
What savings and seasonal discounts are available?
First, we offer a stackable 5% baseline discount for clients referred directly through our trusted realtor and property manager partner networks. In addition, booking your moving date during the middle of the week or mid-month usually unlocks our most competitive pricing models.
What Customers Say About Us
We stand behind every move with professional care, punctuality, and a commitment to your total satisfaction. We guarantee your satisfaction!
Get in Touch
Open Hours
7am - 11pm Everyday
Our Office
85 Summer Ln, peterborough,
ON K9L 0G4